Privacy Policy

Introduction

Welcome to https://dinner-boat-dubai.terratrek.net! We, Dinner Boat Dubai (referring to the Company or we), are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Sales Practice Act (UCPA), Utah, USA
Connecticut Consumer Data Protection Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://dinner-boat-dubai.terratrek.net
Any applications, services, and products offered under the Dinner Boat Dubai brand
All interactions between users and our platforms, whether through authorized user accounts or general browsing

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These external entities have their own privacy policies governing data handling, so we encourage you to review these separately.

Processing Activities

This Privacy Policy outlines our practices when:

You utilize our applications and services as an authorized user, granting us access to specific personal information for the purpose of providing these services.
You visit our websites linked to this policy, which may involve tracking your online behavior through cookies or similar technologies.
You communicate with us via newsletters, emails, phone calls, or text messages/SMS, and we process your contact details and conversation content for customer service and marketing purposes.

Personal Data Collection

We collect a variety of personal data to enhance your experience and personalize our services. This includes:

Account Information: Details required to create and manage your user account, such as name, email address, and password.
Payment Information: Credit card or debit card details for secure online transactions.
Financial Information: Banking information for direct payments or refunds.
Purchase Information: Order history, product preferences, and customization options.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers to send targeted notifications.
Location Data: GPS coordinates or address details to provide location-based services (with your consent).
Feedback: Your responses to surveys, feedback forms, or reviews to improve our products and services.
Social Media Information: Content you choose to share with us on social media platforms, including account information and posts that mention us.
Product Information: Details about the products you interact with on our site, such as viewed items, added favorites, and purchase history.

We collect this data through direct user input, interaction with our services, and automated technologies like cookies and tracking pixels. Third parties may also provide us with personal data based on their own privacy policies.

Cookies

We use cookies (and similar technologies) to enhance your experience on our websites and for analytics purposes:

Strictly Necessary Cookies: These ensure basic functionalities of the website, such as login sessions, language preferences, and payment processing.
Preference Cookies: Tailored settings and personalizations to remember your choices.
Analytics Cookies: Track user behavior on our sites, providing insights into popular content and site performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The specific retention periods vary depending on the type of data:

Account information and transaction records are typically kept for 7 years due to tax and legal requirements.
Analytics data and user behavior patterns may be retained for up to 24 months for continuous improvement.
Personalized content preferences and marketing opt-in/out choices are stored until you revoke your consent or request deletion.

Upon request, we will delete or anonymize your personal information unless retention is required by law.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access: The right to request access to and a copy of the personal data we hold about you.
Rectification: The ability to rectify inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): The option to request deletion of your personal data, except under certain circumstances.
Restriction: Limiting our use of your personal data in specific situations.
Portability: Receiving a copy of your personal data in a structured, commonly used format for transfer to another controller.
Objection: Objecting to the processing of your personal data based on legitimate interests or direct marketing purposes.
Non-Discrimination: The right not to be discriminated against for refusing to provide personal data or exercising your rights.

To exercise these rights, please contact our Data Privacy Team at [email protected] or write to us at the following address:

Dinner Boat Dubai
Data Privacy Team
[Street Address]
[City, State, Zip Code]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For inquiries, unsubscribe requests, or questions related to data protection, please contact us:

Email: [email protected]

Mail: Dinner Boat Dubai
Data Privacy Team
[Address as per above]